"After researching a number of vendors for our recent migration project, we came to Bishop to help us with the licensing aspect of moving to Office 365 and managing a big piece of the project, our archive. We knew the archive was the most critical component of getting us into the Office 365 environment. Bishop offered good guidance for best practices for extracting our legacy archive and they provided very good leadership. They were able to facilitate a lot of questions related to our migration needs directly to the architects at Archive360, the toolset recommended to us by Bishop. Bishop took the lead from that aspect.
We did run into a licensing threshold issue which caused us to reach our data extraction limit earlier than anticipated, which had a domino effect on creating other smaller issues for various reasons. Ultimately, this caused the migration to take longer than expected. We realized you cannot go into a project and know everything upfront, and it's how you deal with issues that make the difference in the end. In working with Bishop and the Archive360 teams, we were able to make adjustments to complete the project successfully and meet our requirements.
The most beneficial aspect of working with Bishop was the guidance they provided and the planning process they put into place. They provided us with options related to the toolsets, which were discussed well in advance, before the project started. The consultative process helped drive decisions on what tools we were going to use and from an implementation side, Bishop oversees the project along the way and it's good to have them there, knowing they are the expert. Having Bishop's experience was a big plus for us. It should also be noted that it was a pleasure working with the Sales and Pre-Sales teams. The Bishop sales representatives were always responsive to our needs. If I sent an email, I knew I would get a timely response. Bottom line, I would recommend Bishop for migration projects because they know this business better than anyone else!"