Support Services

Every Bishop Technologies solution is backed by our experienced in-house technical staff. We offer support in all areas that interact with the application - in order to assure optimum run-time.

Our technical support is managed through our online Bishop Support Portal, which offers you the ability to create and track your case as well as interact with support staff directly. We also have a rapidly expanding knowledge base available on the Bishop Support Portal to further enhance your application support coverage.

We offer three levels of support to meet your budget and technical needs. You can select the level that works best for your organization.

PLATINUM

Enhanced Support
24x7 availability,
2 hour response window

GOLD

Enhanced Support
8am - 5pm weekdays,
4 hour response window

SILVER

Enhanced Support
8am - 5pm weekdays,
24 hour response window

CURRENT CLIENTS - SUPPORT

Here's How to Contact Bishop Support:

Online: To guarantee the response time for your support plan, simply log your case in through our Bishop Support Portal.

Email: support@bishopit.com

Phone: 847-756-7890, Option 2