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Support

Bishop Technologies supports each of the solutions it sells with an in-house technical staff. There are three levels of support packages offered. You can click on each one to read a description of what’s offered.

SILVER Enhanced Support – 8x5, 24hr Response
GOLD Enhanced Support – 8x5, 4hr Response
PLATINUM Enhanced Support – 24x7, 2hr Response

Compare our service levels – select the level that works best for your organization >> Bishop’s Service Level Matrix

Existing Clients

Existing clients can receive support by using one of the following methods (in order of preference):

Self-Service Support Web Portal
Login here

E-mail to support@bishopit.com
Download the latest Submission Template
View the latest Submission Template

Telephone contact at:
1-847-756-7890 Option 5

Prospective Clients

Please contact sales@bishopit.com to request an evaluation.

 

News and Events

November 19, 2008
Bishop Technologies, long considered the email management experts by their customers and throughout the archiving industry, announced their partnership with Smarsh Inc.
Full Story >>

October 29, 2008
Bishop Technologies Inc., leading email archiving and electronic discovery specialists, has announced that it is now an authorized reseller of the Index Engines e-Discovery Platform. 
Full Story >>

October 1, 2008
Bishop Technologies has recently released the latest update to the Archive Admin Toolkit.
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May 20, 2008
Bishop Technologies now offers WEB based EAS training in addition to our class room instruction. Our customer's requested it and we delivered! You can now train multiple individuals or "brush up" on your skills without leaving the office.
Full Story >>

February 14, 2008
Forrester Ranks Autonomy/ZANTAZ EAS as the #1 Archiving solution
Full Story >>

September 27, 2007
FaceTime Reports 279 IM and P2P Threats for Third Quarter 2007.
Full Story >>

October 9, 2007
Autonomy ZANTAZ Delivers Industry's First Consolidated Enterprise Archive for Mailbox Management, Compliance and Electronic Discovery.
Full Story >>

October 18, 2006
CRYPTOCard Partners with Pyn Logic to make it simple to protect databases with two-factor authentication.
Full Story >>
   
   
















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